If asked, place your remote on top of Apple TV to complete pairing.Then press and hold your remote’s Menu and Volume Up buttons for five seconds.For the Siri remote, point it about three inches away from your Apple TV.This action resets your remote and put it back into pairing mode. If you are using the Siri Remote, you can reset it by simultaneously pressing the Menu and Volume Up buttons.Wait six seconds or more, then plug it back in If rubbing alcohol and compressed air isn’t available, you can also try using a soft toothbrush and gently brush the buttons and their edges to remove anything that’s stuck!Īfter cleaning the buttons, use a microfiber cloth and carefully go over all surfaces of the remote. If the buttons continue to stick, try using a can of compressed air to remove anything stuck in the edges. Make sure you clean the edges of all the remote’s buttons, especially if the buttons get stuck or feel sticky. Start with a forward motion and then reverse, to get things unstuck! Focus on cleaning the edges of the buttons If a cotton swap is not available, use a small amount of rubbing alcohol on a lint-free cloth and rub the remote’s buttons in a circular motion. If your Apple TV remote’s keys aren’t working or get stuck, try cleaning your remote using a Q-Tip (cotton swab) and isopropyl alcohol.
For the Siri remotes, you also need to stay within this range because the remote relies on a Bluetooth connection to your Apple TV.We would love it if the Apple TV remote came equipped with an RF signal instead of IR, but given that its IR, the line of sight has to be clear for the remote to talk to the TV unit.Please make sure to remove anything that blocks the path between your Apple Remote and the front of your Apple TV, which is where the IR sensor is.Remove An Obstructions or Obstacles and Keep in Range
How To Set-Up Apple TV Remote App For iOS 11 and below.